Interact with internal customers in a primary industry operation

  • Unit Standard: 28931 v2
  • Level: 3
  • Credits: 2
  • Assessment version: 1
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Learning Outcomes

To complete this unit standard you must show you can:
  • identify the key roles and responsibilities of others at work
  • describe your own work responsibilities
  • source relevant information about work responsibilities and quality
    assurance
  • understand industry terms
  • understand signs and symbols used in your work area
  • communicate any problems to the right people
  • collect and evaluate workplace information and communicate it to others
  • describe procedures for unplanned absences
  • use appropriate language and gestures to communicate at work
  • communicate well with people from different cultural backgrounds.

Course Overview

In this unit, you will learn about interacting with internal customers in a primary industry operation

Assessment

There are online activities to work through as part of  this online course and a final assessment to achieve the unit standard.